Continence Service
The Continence Service provides a full assessment for all those patients who have a problem with their bladder or bowel. The aim of this service is to improve or cure your symptoms. This is achieved through an individualised management programme that includes advice on diet, fluids, a pelvic muscle strengthening programme and where appropriate the use of medications.
The service is provided in clinics across the city; however, home visits can be arranged if a patient is housebound.
You are advised that there is a waiting list system for appointments whether they be for home visits or for the clinic.
Please note that this service is NOT a free pad service.
How to access the service
This service is an open referral service, which means you can refer yourself or make a referral on behalf of a friend or family. Your GP, Social Worker or Carer can also make the referral on your behalf.
Referral criteria / process
When making a referral to the service you will be asked for your personal details which will include your medication and your medical history. This will enable the service to gather some information prior to you being seen.
Locations where the service is provided
Clinics are held in the following locations:
Warstones Health Centre - twice monthly (am)
Ashmore Park Clinic - twice monthly (am)
Bilston Health Centre - twice monthly (am)
Phoenix Centre - weekly (pm)
Contact details
Pendeford Health Centre
Whitburn Close
Pendeford
WV9 5NJ
Telephone: 01902 444603
When is the service available?
The Continence Service office is open Monday to Friday, from 8am until 5pm.
Please note that the Continence Advisors may not be available to take or answer calls throughout the day as they have clinical visits / clinic commitments. Therefore, the clerk will take a message if there is not a clinician for you to speak to and you will be contacted within 24 hours of leaving your message.
Out of Hours / Emergency Procedures
There is no out of hours contact but the service has an answering machine.
